Refund policy

Refund Policy

At Diana Orgain, we want you to have a smooth and enjoyable shopping experience. Please review our refund policy below:

Digital Goods (eBooks & Audiobooks)

Due to the nature of digital products, we are unable to offer refunds on eBooks and audiobooks, as they are delivered instantly upon purchase. Please double-check your order before completing your purchase.

Physical Goods

We do not offer refunds for change of mind or duplicate purchases. However, if you receive a faulty item, we’re happy to help! Please contact us at info@dianaorgain.com within 7 days of delivery (as indicated by tracking) so we can assist you.

Please note: Original shipping costs are non-refundable.

Refused Packages

If a package is refused upon delivery and we are charged a return fee, that amount—along with the original shipping cost—will be deducted from any applicable refund.

If you have any questions, feel free to reach out at info@dianaorgain.com. We're happy to assist you! 💜